All tax returns are done while you are here. If a tax return is dropped off, you really do not know what the preparer did or did not do for you. We do taxes by appointment only so you do NOT have to come here and wait your turn. Each preparer has an office so you are not in one large room with a small partition between you and another client. If your tax return is to be mailed, we provide the postage at no additional cost to you. If you arrive early, we have Wifi and magazines in our waiting room. While you are here, we have free soft drinks (regular and diet) as well as bottled water and coffee. If you arrive during rain, please use our umbrella bags. If it is raining when you leave and you do not have an umbrella, we have free ponchos. Chocolate mints and peppermints are on every desk for our clients.

We are available to our clients all year and charge nothing to answer questions on the telephone or in person. Our specialty is the 1040 individual tax return, which includes salaried (W-2) workers, self-employed or 1099-MISC workers, single owner LLC's or married partner LLC's, farmers, K-1's, investment income, rental income, etc. We do not do 1041, 1065, 1120, 1120S, 990, etc. tax returns. (These are incorporated business, fiduciary, non-profit, etc. tax returns.) Service is our business, and we try to give our clients every service possible.

We accept personal checks, VISA, MasterCard, American Express, Discover, and cash. (If you ask we will gladly hold your check until your next payday; however the check must be dated for the day that you are in our office. Also, no third party checks will be accepted.)      

We have an online portal which allows you to access your tax return at any time from anywhere in a PDF format. This portal is password protected and the Social Security numbers listed on the tax return are hidden. This is very handy when you need your tax return for a mortgage or student loan lender, for financial aid applications for yourself or your children for college, or for a loan to purchase a vehicle or any other purchase. There is no extra fee for the portal. The portal will store three years of tax returns for each client.   

If we call you, it will usually be from a different number so that we do not tie up our incoming line. Do not call us back using caller ID as that line will not ring in our office. The ringer on that line is programmed to remain silent!

Our prices are based on the forms completed by us. They are not based on our time to complete the return or your income! Regardless of whether you make $50,000 or $500,000 you pay the same price for the same tax form. Electronic filing with or without direct deposit is included free. There is no charge for telephone or in-person consultation for our clients. If you have a question or a problem at any time during the year we are available by telephone to answer your question or to help solve your problem. We will also meet with you at our office if necessary - all at no additional charge. Although our prices are competitive, they are not the cheapest, nor are they the most expensive. However, we believe that you get more for your money at Points Professional Services, Inc. 

We no longer keep paper documents. All of your information is stored on our server - not the "cloud" or some other third party storage device. We have state of the art data protection, requiring multiple steps and codes to retrieve your tax return information. Additionally, our building has electronic security protection and video recording. In our office we also have an electronic security alarm that is monitored 24 hours per day and now have video monitoring in the common areas. There are NO cameras in the tax preparation rooms!

One computer available to our clients is on a wireless connection, but our system used to process your tax returns is a wired system for security reasons. There is no connection between our customer computer and the computers used to prepare your taxes.